The personnel's training

The my plant trains the contents to include the machine work principle, operates the rules distance, regulation and maintains usually with the maintenance towards buying the machine customer to carry on freely train, train time for a week.

The gearing adjusts to try

The my plant carries on free gearing's adjust to try towards buying the machine customer, insuring the machine normal smooth homework.

Promise after sell

Promise book after sell（market in motherland limited）

Honorific customer:

The river north jade farmland Xinlian printing machine factory after-sales service department from the bottom of the heart thanks you to choose my factory product, and promise toward you formally:We will provide the satisfied but thoughtful service for you.

For guarantee your the machine buy can use and get the good after-sales service normally, pleasing the careful reading to promise originally, this commitment is an importance that provides the after-sales service guarantee for you according to, so invite you a commitment of appropriate preservation, and press provision performance of this commitment.

(A) my factory to the product from the valid usage time limit that a factory goes to the product inside carry out the whole distance to follow to manage the system, the concrete measure is as follows:

1. Build up the product technique file management system:

One file of one machine, in a specific way include the product construction to check before acceptance qualified register, the product a factory appearance, product installs to adjust to try the representative director, customer's circumstance, technique representative director, ascend work usage training and protect to fix the period and protect the quality period and support the technique, the quantity condition of the period to jot down and analyze to solve the process to jot down, and the product transfer track to jot down to wait the contents, with this insure the each pedestal have already sold the machine quantity guarantee work.

2. The after-sales service guarantee system system:

1) The equipments installs and adjusts to try：

My factory sends the profession to operate the engineer to be responsible for to adjust to try the work to the whole gearing of equipments.

2) Technique training:

After equipments ship to, my company is free for the customer trains to operate 1-2 of work, training the engineer from the professional technique be responsible for training, main training contents is:

The structure introduction of the machine buy, install and adjust the step method, the concrete operation rules distance, in operation and familiar problem for try and resolve operation method and regulations of method, each operation of electric appliances switch, the usual maintenance of the machine and maintain etc. course.

After training complete, to operation the work carries on the theories and operates physically of investigate, at ability the well-trained operation combine to understand the machine function principle, and can can carry on operating and supporting usually to the machine and the foundation for maintain up, decide to operate the work and can ascend the work .With insure the machine hereafter of normal operation.

3) Establish the service hot-line:

Break through 6184444 service hot-lines of 0315-6184444, at any time answer the customer problem in actual in operation emergence, work well dependable assurance of operate the work.

4) Periodically return to visit:

After gearing adjust to try to complete, ex- three months inside after-sales service the personnel returns to visit once, hear customer's opinion, guide to operate the right usage of work to combine the attention to maintain the machine buy.

The fourth month goes to the 12th month after-sales service the personnel returns to visit once.

5) Maintain in time:The machine appears the temporary sex breakdown, after receiving the circular of the customer, the company after-sales service the personnel carry on the telephone leading's maintain.Such as can not solve, rush through go toward the spot in time.( Limit the local market)

6) A year protects to fix, three years, the quality protect, supporting life long.

From buy the machine of from day, my factory a year inside provide toward customer free adjust to try, maintain and the accessories replace the service( easy piece of excepted), but by my factory the technical personnel authenticates to belong to the artificial operation not appropriate, the non- machine quantity problem result in of break down, my factory will take the cost fee of the parts.

Since bought the day of machine since one years, the equipments of the customer appear the whole break down, my factory will provide the gratis technique to help, and provide to have the to maintain the service for the customer, including to break down to maintain, the original factory accessories replace.

( Two) this guarantee has the legal effect, don't lose efficacy because the my plant development change.

( Three) the my plant guarantees with the brand conduct and actions, with the quantity guarantee commitment that the assurance undertakes the my plant to the customer.

If you meet the problem or need the further help, please with our after-sales service hot line or fax the contact.